MEASURING RESILIENCE
WITH HEARTBEAT ANALYTICS

The following four steps are my unique process that combines coaching, resilience expertise and heartbeat analytics. I have used this approach to build resilience with CEOs, business directors and as part of company wide resilience programmes in the insurance, recruitment, energy, real estate and healthcare sectors.

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1. Resilience assessment

Measuring resilience

Each participant is invited to wear a monitor for a week to measure their stress and recovery, which we map against their activities recorded during the measurement period.

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2. Identifying insights

Developing insights as a basis for change

We discuss the results of the resilience report and use the insights to identify personal experiments; these are hypotheses to test for improving personal resilience.

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3. Developing tools

Creating the approach for action

We explore the collective resilience of the team using insights from the resilience report and a variety of tools. As an outcome, we define collective experiments to build resilience across the team.

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4. Impact measurement

Giving it a go

Participants wear the monitor for a second time to test the impact of their personal and collective experiments and what the changes have made to their stress and recovery.